The Shilla Stay - Haeundae

Busy seasons (May, Jul., Aug., Oct., Dec. 24 and Dec. 31)
- Cancellations will be accepted without penalty until 7 days before the scheduled check-in date.
- Cancellations or changes made no later than 18:00, 2-6 days before the scheduled check-in date are subject to a penalty charge equal to 20% of the first-night’s room rate.
- No-shows or cancellations/changes made after the time limit above are subject to a penalty charge equal to 80% of the first-night’s room rate.

Off-seasons (off-peak periods)
- Cancellations will be accepted without penalty until 18:00 on the day before the scheduled check-in date.
- No-shows or cancellations/changes made after the time limit above are subject to a penalty charge equal to 10% of the first-night’s room rate.
※ To ensure more pleasant room arrangements during peak season, the check-out time will be changed to 11 a.m. (Peak season: July 1 - August 31, 2020) Thank you.